Hootsuite Assignments is the latest extension release for Chrome by Hootsuite. The team at Hootsuite describes this feature as:
“The Assignments for Chrome extension lets HootSuite Pro and Enterprise users who are part of HootSuite Teams to quickly assign social media posts to their Team members as they browse Twitter.com and Facebook.com.
This means even if you aren’t logged into your HootSuite dashboard, you can assign social messaging to the most appropriate person in sales, customer support, public relations, marketing departments and more.”
As you can read from their description, Hootsuite Assignments will only be available to paid accounts. It does mean though that those paid users who use Chrome have a nifty new feature that can enhance their social team’s efficiency and productivity.
Hootsuite Assignments Highlights
- Helps to ensure no Twitter or Facebook message slips through the cracks—even in the busiest of work environments.
- Lets users assign Twitter updates directly from Twitter.com or Facebook wall posts directly from Facebook.com to any team member, plus include notes for information on following up.
- Sends assignees email notifications whenever a new message is delegated, and view assigned messages within a drop down assignment view in the browser.
- Allows you to monitor the progress of assigned tasks—including auditing responses for quality assurance. Upon task completion, the assignee marks the message as resolved, allowing the assignor to monitor progress the whole way through.
Here is the short introductory video that appeared on the Hootsuite splash page when I logged in today:
You can find out everything you need to know about Hootsuite Assignments on their blog: blog.hootsuite.com/assignments-extension/
If you don’t have a Hootsuite account, you can sign up for free here.
Will you use Hootsuite Assignments? What other features are you waiting for Hootsuite to release?
