Customer service ultimately defines what a customer thinks of your company. It includes how people interact with your company and employees, how they remember the whole purchasing process and how …
Social media can be the perfect medium for delivering effective customer service. But you have to know and understand what best practice is, as well as continually practice and develop …
Customer service is a fundamental activity for businesses participating in social media. Any time a business comes in contact with someone in social media, then there is an opportunity to …
